Customer Success Story! - Bell Aliant June 15, 2009
Keith Lambe of Bell Aliant accepting the Technology Application of the Year award for the ERC Application.
Charlottetown, PE - June 15, 2009 - Baseline Business Geographics Inc. is pleased to announce that Bell Aliant’s Emergency Response Centre (ERC) application, developed by Baseline Business Geographics, was honored by the Information Technology Association of PEI with the Technology Application of the Year award at ITAP’s 2009 Gala Awards Dinner.This award is presented to a company for using technology in smart, innovative and creative ways to enhance their business and meet business objectives.
About the ERC Application
When an emergency hits and the region's communications infrastructure is damaged, it is essential that communications are maintained or restored as quickly as possible. In the event of an emergency, such as Hurricane Juan, Bell Aliant establishes an emergency response centre where they monitor the key elements of their system. In emergencies where power outages occur and damage to outside plant occurs, the Emergency Response Centre (ERC) is responsible for dispatching trucks and personnel and generators to ensure that their network stays up and running.
The ERC application enables them to assign, track and manage the status of the key sites, their trucks, staff and generators. ERC staff is able to track whether or not sites have electricity or whether they are running on battery power or generators. The ERC application allows them to view their affected region and view the status of each site on a map. They are able to tell by the thematic shading of the site, what its status is. Similarly they are also able to tell when staff need to be sent home or to a hotel to rest and where and when their generators have been assigned. The ERC database also provides valuable information to ERC staff regarding refueling of generators and snow clearing around the sites when necessary. The system also easily allows them to provide up to the minute reporting to senior management. The system was developed by Baseline Business Geographics using Microsoft Visual Studio .Net and MapXtreme 2008.
About Baseline Business Geographics Inc.
Baseline Business Geographics Inc., based in Atlantic Canada, has been delivering user-friendly map based business solutions for fifteen years.Baseline specializes in Desktop and Internet Mapping solutions for business, government, and non-governmental organizations. Baseline integrates software, data and services to help customers realize greater value from location-based information and drive more insightful decisions. We also provide training, consulting, programming, and project management services. More information about Baseline Business Geographics Inc. may be found by visiting www.baselinegeo.com.
